Modern dentistry has made significant strides towards putting nervous patients at ease, but there is one situation that commonly leaves both the doctor and the patient sweating. It doesn’t involve dental instruments or dental procedures—it comes down to dollars and cents. Discussing treatment costs and payment options with patients is an uncomfortable part of the business for many dentists and their staffs, but it doesn’t have to be that way. With the right preparation and specific strategies, these interactions can be a valuable part of the practice/patient relationship building.
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